Incite Technology Management has been delivering results since we opened in 1998. We work with businesses across New York State to implement, manage, and improve their business and management systems. Whether your technology is computer infrastructure, Internet and websites, communications or video premise security, we bring a vast knowledge of experience and management to our client’s management team. Our goal is to encourage our clients to use technology to meet and exceed business objectives.
Business Service Offerings
- Network Assessment – Network Assessments are important to understanding the present infrastructure of a business computer system, and to plan for improvement or updating of the network. A network assessment is usually completed in order to give management the understanding of how to improve their network and plan for capital expenses to make sure their technology stays current.
- Managed Services – Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved operations of computer systems while minimizing costs. By Pro-Actively managing business systems, the up time and loss of productivity by employees improves the overall results of the company. Consistent management of the systems and regular reviews will provide management information to make better decisions on their IT infrastructure.
- Servers, Desktops, Laptops, and Tablets – New physical hardware can make businesses more productive by improving productivity of the users. Assessing the age and quality of each piece of equipment will give management insight into where future computers may needed to help the business objectives.
- Cloud and Hosted Solutions – As the Internet matures hosted solutions are making more sense for small to medium size businesses. Incite helps customers determine if a cloud or hosted solution makes sense. Whether it is email systems, storage solutions, or hosted phone solutions, there are aspects of Technology that is better on the cloud.
- Office365 cloud hosted business environments give access to critical business information
- VOIP and Mobile Devices – With the advancements of business phone systems, smart phones and mobile devices, business owners and managers can take advantage of more productive time away from the office. Knowing what capabilities your phone system and mobile device have will make them more valuable.
- Microsoft Networks and Virtualization – Implementation and Management of Microsoft Servers, Desktops, and Laptops. Provide assessments and proposals to meet the needs of the client’s business objectives. Virtualization of server infrastructure allows companies to save money by better utilizing the hardware that is put into place.
- Email and Spam – To have a robust Email and Communications system and spam filtering will minimize the amount of unnecessary mail coming into the business which will help productivity and protect the network from potential malware and viruses.
- Security – Systems Security includes management of hardware and software to make sure business data is safe and protected from the Internet, employees, and outside people. Security includes firewalls, file security, virus and malware protection, as well as passwords and management of user access to internal and external systems.
- Video Security Surveillance – Internal IP Camera Systems to monitor your premises has become affordable for small to medium size business. Systems are available that can manage 2 to 32 cameras and give owners and management web access to the systems to monitor security from anywhere an internet connection is available.
- Backup and Disaster Recovery– Business systems require a robust backup system that assures the owners that their data is safe and protected from hardware/software failure and deletion of data. Disaster Recovery involves the management decision of how long is acceptable to have a system down, and the solution that creates a backup environment that allows the company to meet their allowable downtime.
- Partnerships – We partner with several online and local companies to bring solutions to our customers and to make sure the overall business objectives are met. Websites, Online Backups, Server Hosting, Internet based phone systems are offerings that we can bring to our customers as a unified solution to their needs.
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